NiviCommerce Merchant Guide

Complete documentation for setup, payments, AI features, and every merchant workflow — from installation to launch. NiviCommerce v1.5.14.

Getting Started — Installation

Server requirements: WordPress 6.x or newer, PHP 8.3+, MySQL 8.0+, 256 MB PHP memory limit, any shared or managed hosting provider.

Four steps to go live: Download the plugin ZIP from your account area, install and activate via WP Admin → Plugins, run the Setup Wizard, and connect your payment gateway.

Your Store Dashboard

Revenue overview, pending orders, low-stock alerts, and the admin status bar — everything you need at a glance after logging in.

Products

Catalogue management, categories and tags, digital versus physical product toggles, inventory levels, variant matrix, and bulk CSV import with live progress tracking.

Orders & Refunds

Full order lifecycle management across 14 granular states (Pending, Processing, Completed, and more), automated order emails, and streamlined refund workflows.

Payments

Step-by-step Stripe Payment Elements setup and PayPal Orders v2 integration. No Node.js sidecar, no middleware — direct gateway connections.

Multi-currency & Languages

29 currencies supported natively. Per-product price overrides, AI-assisted multilingual translations, and a storefront currency switcher — all in v1.5.x.

AI & Brain

Semantic product search powered by vector embeddings, AI-generated product copy, AI review sentiment analysis, abandonment recovery, and a RAG-based AI chat widget.

Extensions

23 optional extensions covering Affiliates, Agentic AI, Analytics Pro, B2B, Digital Downloads, Gift Cards, Loyalty, Memberships, PayPal, POS, Pre-Orders, Product Add-ons, Promotions Pro, Returns, Reviews, Shipping Pro, Social Auth, Stripe Tax, Subscriptions, Upsells, and Wishlist.